On the Fifth Day of Winter ’12 Marc Benioff Gave To Me – Divisions and Quotes! Private Chatter Messages, Chatter Files Enhancements, Social Contacts in Salesforce and New Features.
For those of us using Divisions in our Salesforce Orgs, we understand how powerful this simple feature is. For companies that clearly define divisions or business units, divisions can make for a much more pleasant user experience. They allow users to filter out record results that are not relevant to them. Once users are aware of how the Division features functions, they will appreciate its power. They won’t have to look through 10’s or 100’s of records that don’t relate to their role.
While some companies are enjoying the benefits of Divisions in Salesforce, others sing the praises of Quotes. When quotes first came into the picture in Winter ’10, Sales Cloud users were clamoring over their ability to create and send Quotes directly to customers through Salesforce. No longer did Salespeople need to leave their Sales platform just to create a quote using a separate system.
Using Both: Salesforce Divisions and Quotes
What about the sales organizations with multiple business units that are manged through divisions, and rely heavily on the ability to quickly send accurate quotes to customers in order to stay competitive? Up until now, this was a difficult choice. If companies enable Divisions they cannot use Quotes, if they want to use Quotes they will have to disable Division. Many Sales Directors had to flip a coin and or ask consultants which feature they should use.
Now, with the upcoming release of Winter ’12 Divisions and Quotes will live happily ever after in Sales Organizations around the world. Although people may not be celebrating as heartily as they would at a real wedding, Divisions and Quotes will certainly be a very welcome new feature for businesses that rely heavily on the Sales Cloud.